Keyboard
End user: Is there an issue accessing folders at the moment?
Me: No, what's the problem?
End user: The properties window keeps comes up when I go into a folder.
Me: OK, I see. Is there anything resting on your keyboard?
End user: Ah, yes.
I've been in this game long enough to know when a stuck key interferes with the status-quo.
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craigr posted this
